BAGS USA MFG. Guarantees that all sport and Travel bags are Manufactured by our company are free from defects in material and workmanship to the original purchaser for 2 years. This guarantee strictly applies when the product is utilized by the customer under normal conditions and for the purpose for which the product is intended. This warranty is unconditionally void, however ,if the product has been damaged by the consumer by unreasonable use ,accident, neglect in care for the product or other causes not originating from defects in material or workmanship.
If you are not fully satisfied with your order, you can return your item(s) for prompt refund within 15 days date of your order. 
BAGS USA only accept returns if the items are in perfect condition, not used or washed, ... We will not refund the cost of return-shipping costs.
You will be responsible for paying postage on any returns or exchanges.
We do have 20% restocking fee on all returns.
Please return product for service under our supervision to :
BAGS USA MFG, Customer Service
16562 Gothard St. suite I Huntington Beach, Ca 92647
Thank you for your business.